DSL (Digital Subscriber Line)

DSL Internet

Speeds and Rates

FAQ

Frequently Asked Questions- DSL Internet

Do I need a second phone line for CCTC DSL?
No.  DSL service uses your existing home telephone line to send high-speed internet to your house.

Will my phone be "busy" when I'm online?
No. DSL uses unused frequencies of your telephone line. As such, it does not keep your phone line used when it is active. You can talk on the phone or send a FAX on the line all while your high-speed internet connection stays active.

Will I have a different e-mail address and will my programs need to be changed?
No. Your e-mail address and all of your internet programs will work the same with DSL as with a dial-up account--except they will all be faster.

What equipment is needed for DSL service?
To have DSL service, our technicians will need to install a "line splitter" device on the outside of your house, in the telephone network interface box. This splits the high-frequency DSL signals apart from your normal phone conversations so you can use DSL and your normal phone line at the same time. You will also need an Ethernet card installed in your computer, if you do not already have one. Some newer computers have these pre-installed. If you do not have an Ethernet card, you will need to contact a local computer service center to have one installed. One final device is needed: a DSL "modem". This is a small box which sits outside your computer. It connects to the phone line and to the Ethernet card in your computer.  The DSL "modem" is provided by CCTC and remains the property of CCTC if the service is disconnected.

Can I get DSL at my house?
If you live inside the town of Carbon, De Leon, Desdemona, Downing, Gorman, Olden, Proctor or Sidney, or are within approximately three miles from our central offices in those towns, you may qualify for DSL service. This covers a large portion of our customer base. *Other areas may apply, please ask for details.

What are the costs involved?
For CCTC customers who qualify, the price for DSL service starts at  $29.95/month for 384K of speed. There is also a one-time installation charge of $25.00.
Additional Monthly Rates are as followed:
$35.95/Month for 512K of speed 256K upload.
$49.95/Month for 768K of speed 512K upload
$59.95/Month for 1.0Mb of speed 512K upload
$69.95/Month for 1.5Mb of speed 512K upload
$79.95/Month for 2.5Mb of speed 512K upload
$89.95/Month for 3.5Mb of speed 512K upload
$99.95/Month for 6.0Mb of speed 512K upload

Faster Uploads are available for 768K - 6.0Mb speeds at an additional cost.
There is also of an optional $10/Month DSL care fee which covers all technical support phone calls and service trips which run at $60/hour. Also there is a $5/Month Modem Lease fee. 

What are the Download and Upload Speeds?

Want more information?
Contact our office at (254) 893-2003, or e-mail us at cctc@cctc.net.